Refund Policy

Last Updated: March 2023

This Refund Policy explains the circumstances under which refunds may be issued by Atlas Europa.

1. Service Fees

Service fees paid to Atlas Europa are generally non-refundable once processing has begun.

This is because administrative work begins immediately after payment.

Refunds will not be issued in the following situations:

Visa refusal by embassy (We may process another country without Service Fee, for one time only)
Client provides false documents
Client withdraws application after processing has started
Client fails to attend embassy appointments
Client changes plans after processing begins

Refunds may be considered if:

Refund approval is subject to internal review.

Fees paid to third parties such as:

are not refundable by Atlas Europa.